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Methodology

The philosophy at Trilogy Solutions is to ensure customer satisfaction – as well as excellent communications – throughout a project, from start to finish. In all of our consulting disciplines, we follow a proven six-step engagement methodology:

  1. Requirements Analysis
  2. Solution Design
  3. Project Planning
  4. Implementation
  5. Solution Testing
  6. Documentation and Knowledge Transfer

For Ongoing managed Services Trilogy utilizes the ITIL (IT Infrastructure Library) framework - ITIL is the most widely accepted approach to IT service management in the world and provides a cohesive set of best practices drawn from the public and private sectors internationally.

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